Adapters can be borrowed from reception.

We are happy to lend you bathrobes for a fee of 5CHF.

In summer you can store your bikes in our ski room and in the underground garage.

• up to 10 days before arrival: free of charge
• 9 - 5 days before arrival: 50% of the booked stay
• 4 - 0 days before arrival: 100% of the booked stay
• To avoid any inconvenience, we recommend that you take out private cancellation insurance

• Check-in: 3 - 9 pm
• Check-out: before 11 am
• Check-in and check-out times can be adjusted to suit your needs upon request.
• Your luggage can be deposited with us in case of early check-in or late check-out.

• You will find a changing table by the restaurant toilets
• Baby cots and high chairs are available free of charge

The rooms are cleaned daily between 08:30 and 15:00h.

A tablet can be borrowed from reception.

Documents for printing can be sent to the hotel's email address (info@hotel-kernen.ch). We will be happy to print out the documents for you.

Dogs are welcome in the hotel rooms.

Dogs are charged CHF 20.00 per night per dog (without food).
If you are bringing dogs with you, please make a note of this when making your reservation.

Well behaved dogs are allowed in the restaurant.

We will gladly lend you e-bikes for a fee. If you are interested, please contact us so that we can clarify everything else personally.

Our hotel has 2 charging stations for e-cars.

The voltage is 230V.

You will find in the bathroom an electric socket with 110V suitable for an electric shaver.

Adapters can be borrowed at the reception.

For an external line please dial first «0»

• Front desk 100 or 101
• Restaurant 103
• Night-time emergency 107
• Ambulance (0) 144

We offer an express ironing and sewing service within one hour for an extra charge.

At the reception you will find several options for a exciting excursion. With pleasure we help you to find everything for an unforgettable day.

• Normal: returned within 48hrs Drop off at front desk at any time

• Express: returned within 24 hrs Drop off at front desk before 11:00

• Super express: returned within 12 hrs Drop off at front desk before 09:00

• Breakfast buffet: 7 to 10 am
• Lunch in case of full board: 11.30 am – 2 pm
• Coffee & cakes: 3 – 5 pm
• Dinner full or half board: 5.30 – 8 pm
• À la carte: daily 11 am – 10 pm

• Outdoor parking around the hotel is free of charge.
• Indoor garage upon request, summer fee CHF 12.00/night, winter fee CHF 20.00/night.